The ultimate guide to leading remote employees and teams, tackling the key challenges that managers face-from hiring and onboarding new members to building culture remotely, tracking productivity, communicating speedily, and retaining star employees

Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today’s leaders. In this new edition, we’ve added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today’s world.

The future of work is virtual, with dispersed teams, telecommuting, remote working and virtual meetings becoming the norm across sectors and industries around the world. However leading virtual teams requires a new set of skills and a facilitative leadership approach, Virtual Leadership is here to help. At its best, virtual working can be productive and creative, tapping into the best people wherever they are and bringing skills and experience together efficiently and at low cost. But it can also lead to isolated and disengaged workers, ineffective communication, and uncoordinated and even counter-productive activity. Virtual Leadership provides practical strategies, tools and solutions for the key issues involved in managing at a distance. How can I provide leadership, motivation and vision through virtual channels? How do I make virtual meetings effective, engaging and productive, and ensure actions are followed through? How do I create engaged and cohesive teams across distance, cultures and languages? How do I stop virtual team members silently checking out, distracted by local challenges and offline issues? With diverse case studies and examples, this is the essential guide to making a difference as a leader of virtual work.

For at least two decades, people have been working together virtually, their interactions enabled and mediated by communication technology; based on years of research, this book summarizes what it takes to lead effectively in the virtual space. Arguing that becoming an effective virtual leader requires a deeper level of reflection--including questioning one's sense of identity, relationships, trust, and power--this account offers valuable advice to those who want to improve their effectiveness as supervisors. This guide will interest HR professionals, consultants, managers, and virtual team members who want to become faster at developing and implementing strategies and cultivating learning and change globally.

A person in a leadership position frequently navigates through challenging environments and crisis situations. COVID-19’s fast global expansion has quickly surpassed the scale and breadth of other recent epidemics, and people are naturally inclined to look to leaders for direction while seeking authority and certainty. The importance of competent, calm, and trustworthy leadership is greater than ever during unpredictable and turbulent times as leadership effectiveness can be best judged in crisis environments. Global Leadership Perspectives on Industry, Society, and Government in an Era of Uncertainty examines how leaders from industry, society, and government respond to and manage crises such as the COVID-19 pandemic in a variety of cultural and national contexts. This book is poised to address contemporary leadership issues as well as the fundamental issues such as its definition, evolution of leadership theories, its distinction from management, and implications for gender, culture, and different fields of knowledge. Covering topics such as employee retention, leadership skills, and women entrepreneurs, this premier reference source is an excellent resource for leaders, managers, executives, investors, economic analysts, policymakers, human resource managers, entrepreneurs, students and educators of higher education, researchers, and academicians.

"a treasure trove of practical wisdom..." —Jim Kouzes, coauthor of The Leadership Challenge Do you want to become a first-class leader of remote and hybrid employees? Whether you’re a seasoned leader or just starting out and have no idea what you’re doing, Winning in the Virtual Workplace can help you gain knowledge for your leadership journey in the world of remote and hybrid work. With this book, you’ll be able to: --Tap into expert insights: Gain knowledge from 10 experts in virtual leadership on essential topics like communication, accountability, and continuous improvement. --Discover the virtual leadership framework: Connect Emotional Intelligence to critical aspects of virtual organizations and integrate Emotional Intelligence into the heart of your workplace. --Enhance virtual meetings: Implement practical tips to have a more intentional approach to virtual communication. --Connect with your virtual or hybrid team: Learn strategies to help you win at remote work and better support your team. Published by National University’s Center for the Advancement of Virtual Organizations, Winning in the Virtual Workplace can help you elevate your remote work skills. Grab it today so you can better lead your virtual or hybrid team!

Leadership in Recreation and Leisure Services presents cutting-edge guidance and helps students apply their newfound knowledge as they prepare to enter the rapidly changing leisure services field. This text presents fresh insights on leadership from the most prominent voices in the field today. The contributors present a comprehensive look at modern leadership, identify the challenges future leaders will face, and reveal how future leaders can best prepare to meet those challenges. Leadership in Recreation and Leisure Services provides • a detailed look at the collaborative approach to leadership in leisure services that represents a new direction in the field; • insight into classical leadership as well as innovative and modern leadership theory and best practices; and • an understanding of the roles and functions students will fulfill as they enter the profession. The material, designed for undergraduate recreation and leisure services leadership courses, is presented in three parts. Part I explores personal leadership issues, including communication skills, negotiation strategies, and leadership styles. Part II delves into professional leadership, examining topics such as group dynamics, supervision practices, and team leadership. Part III explores organizational leadership, including internal and external leadership and professional development. The authors present new theories of leadership from research in the field of recreation and leisure. Several learning aids—including chapter-opening scenarios, key terms, glossary, references, and chapter-ending questions for reflection and discussion—appear throughout the text. In addition, each chapter features a Leisure Leaders sidebar that profiles a leader in the field who addresses preparation for the job, a peek at day-to-day work, and advice for aspiring leaders. And a Best Practices sidebar showcases an organization whose innovative leadership has led to positive organizational outcomes. Leadership in Recreation and Leisure Services helps students understand the range of leadership skills they need to develop for successful careers.